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How To Change My Jamb Phone Number

Due to one reason or the other, candidates may want to change their JAMB phone number even after JAMB registration.

You may be asking…

Can I change my JAMB Phone Number Online?

The answer is YES! Anytime and anywhere in Nigeria!

One of the fundamental requirements for a successful jamb registration is having an active phone number.


Reasons Why candidates need an active phone number for JAMB registration.

The reason why candidates need an active phone number is that, if you don’t have an active phone number;

  1. You will not be able to request for JAMB Profile Code.
  1. You will not be able to check your JAMB result when they release it.
  1. More so, without an active phone number, you won’t be able to link your JAMB email address to your JAMB profile.

This shows the importance of a phone number as far as you are aspiring to get admission through JAMB.


RELATED: How To Retrieve Jamb Password

Reasons Why Candidates May Want to Change their JAMB Phone Number

It is possible for Candidates to lose their phones and as a result, equally lose their SIM cards or lines used to register JAMB UTME or DE.

Some candidates lost passwords to their JAMB profiles. A few lost their JAMB registration slips, exams slips and sometimes, change of institution/course registration or exams slips or the JAMB results

Some candidates can as well lose a folder, wallet, or just damages of any kind.

Over time, there are a series of reasons why some candidates may want to change their JAMB Phone Number.

Some of the reasons include…

  • Use of the wrong phone number for JAMB registration.
  • Using the phone number of a friend whom you can no longer reach.
  • Loss of phone or SIM card.
  • Blockage of SIM cards by network providers.

So, you will do well to avoid the above mistakes if you are yet to register for JAMB.


Can I change my JAMB phone number online?

In the case that you have already fallen into any of the aforementioned unplanned situations after registering for JAMB, you may be asking if there is a way out.

You may want to know if you can change your JAMB phone number online.

For very obvious reasons which I shall soon explain, you cannot change your JAMB Phone Number online.

You cannot simply change your JAMB phone number from your end. It requires a very rigorous process to effect such change and I’m going to explain why and how.

Since the introduction of the use of the NIN for JAMB registration, the board does not allow candidates to apply for a change of phone number. 

The caveat here is that candidates are still allowed to apply for changes in other JAMB data or information, like course, institution, name, and so on.

The simple reason is that the phone number in question is linked to the data in the candidate’s profile via NIN. Actually, the data was exported from the candidate’s NIN to the JAMB profile.

The partial implication of this is that the candidate cannot change their JAMB Phone number on their profile (at least, not from their own end). This is JAMB’s position.


How to Change JAMB Phone Number

So, does it mean that there is no solution to a problem of this nature? Should JAMB candidates with phone number issues just give up on their admission pursuit?

No, there is certainly a solution to every problem in life. 

Actually, there are steps you can take to resolve your JAMB phone number issue depending on the cause.


How to Change Your JAMB Phone Number

We have come to the crux of the matter in this discourse.

But before I delve into it, I want to let you know that the steps I would recommend will depend on the peculiarity and technicality of your issue.

Some of these are stated in the section on the reasons candidates may want to change their JAMB Phone Number.

So, now, let’s begin…

  • When they Lose or Misplace the SIM (Phone Number) Used To Register for JAMB

Some candidates’ JAMB phone number gets blocked due to SIM registration issues. Others lose or misplace their SIM cards for one reason or the other.

If you have any of the above issues after registering JAMB, the board recommends that you retrieve your SIM from your Network service provider.

The process of retrieving your SIM from your network service provider is called SIM Welcome Back.

It’s actually a very simple process. All that is required is to have your SIM Pack.

But in case you no longer have your SIM Pack, you need to…

  1. Get an affidavit from a court. 
  2. Have your national ID card.
  3. Remember at least four phone numbers you used to call with the lost line.

Once you can present these three requirements at the office of your network provider, they will retrieve your SIM. Then you can start using it on your JAMB Portal to do the needful.

Note that there is a cost implication to this service.

If you have your SIM Pack, you will only have to pay 1000 Naira for the service.

Otherwise, you will pay an additional 1500 Naira for the affidavit. In this case, your total expenses will amount to N2500. This is for someone who may need to know how much it costs to change the JAMB phone number.

  • When they Used Someone’s SIM (or Phone Number) to Register for JAMB

Here, we will proffer solutions for those who used someone else’s phone number for their JAMB registration. Such candidates have no option of retrieving the phone number because it doesn’t belong to them.

So, they need to change it.

The best way to go about this is to visit the nearest JAMB Office. You can check Google to get a comprehensive compilation of all JAMB Offices in Nigeria with their contact details. 

It is equally important to note that JAMB Office is not the same as JAMB CBT Registration Center.


ALSO READ: How To Change Institution In Jamb

How to Initiate a Change of JAMB Phone Number at the JAMB Offices

To change your JAMB Phone Number, you can follow the steps below…

  1. Visit any JAMB Office close to you.
  2. Request for change of JAMB phone number.
  3. Then, they will ask you to provide an affidavit stating that the current phone number on your JAMB profile belongs to you.
  4. Upload the Affidavit.
  5. Go through bio-metrics verification. Thump-print to verify your identity.
  6. After a successful verification, supply your new phone number.
  7. Enter the phone number twice to effect the necessary change.
  8. After the update, use the RESEND command from the new phone number to retrieve or generate a JAMB profile code.
  9. Then you can use your new phone number for anything you want to do on your JAMB profile.

In the case that a candidate;

  1. Loses his JAMB or Mobile Line or SIM
  2. Loses his JAMB registration slip
  3. Loses his Change of institution/course Slip
  4. Loses his JAMB exam slip
  5. Loses his JAMB slip 

Below are specific answers to these specific issues.


Answers to the specific issues above

  1. Lost JAMB Mobile Line or SIM?

In the case of SIM loss, blocking, or deactivation, you are expected to do “Welcome Back” for your line. JAMB strictly requires you to use your line to get OTP for activities on your JAMB profile, especially for the changing of institutions/courses.

Hence, you should find the means to retrieve the SIM and get it back online.

UPDATE: JAMB offices in Nigeria are now assisting candidates that lost their SIMs/Lines to change their JAMB phone numbers.

All you need to do is visit the nearest JAMB office, and tell them that you came for a change of phone number.

They will attend to you immediately and you can then use your phone number for anything you want to do.

In fact, you should be prepared to do other things necessary after the change. If you need to change institutions/courses, you can do it together at their offices.

If you still prefer to do the Welcome back, the right office you need to go to is the offices of the Network providers in Nigeria like MTN, Glo, Airtel, or 9mobile.

While visiting, you may need to go with your proof of SIM ownership, national ID card, or any other official ID card.

In case the SIM doesn’t belong to you, let the owner help you to retrieve the line. You can’t do the retrieval for a SIM that doesn’t belong to you.

A candidate calls to ask me if he can use another person’s SIM or phone number to get the OTP. Another aspirant thought it will be possible to get it through the email used for JAMB or another email.

As of the time of this post, JAMB has not been sending OTP through another person’s phone line or emails – be it yours or other people’s.

Candidates are strictly required to use the phone numbers used for their JAMB registrations or return to JAMB offices to change that on their portals.

  1. Lost JAMB Registration Slip?

After registering JAMB UTME or DE, a slip was given to you as proof of registration. It contains all your chosen schools and their corresponding courses.

This is called the JAMB UTME/DE slip.

If you lose it, you can get it back from the email used for the JAMB registration. Kindly log into the email using your email and its password.

In case you forget your email, you can find it on your JAMB exams slip which you can print directly on the JAMB portal or through this link:

For the registration slip, inside your email, locate the search box at the top and search using the keyword “JAMB registration or JAMB slip.”

The system should bring up a list of messages that contain the term “JAMB.” Among these should be the one containing the attached UTME or DE registration slip.

Open it and download the attached PDF file. That is your registration form, it is very simple!

  1. Lost Change of Institutions and Courses Slip

First, you won’t need the JAMB change of institution/course slip in most cases. All you should do after changes is to print the JAMB original result.

This is the type of result that shows your passport photo and details of how you finally changed institutions and courses.

Hence, with the original JAMB result, you won’t need the change of institution/course slip.

However, if you must get the slip, you should consider checking the change of data link within your JAMB profile for this PDF file. If unavailable, it may be temporary. Check back later.

If very urgent, consider visiting your CBT center or cafe where the change was earlier made for another copy.

  1. Lost JAMB Exams Slip?

UTME exams slip is originally meant to enter the venue for your test. You won’t need this printout (probably) for the rest of your admission processes. 

For whatever reason, if you must get it, visit the JAMB page for the printing of notifications of results and exam slips.

Take the right option, and enter your JAMB registration, phone number, or email. Then, print.

  1. Have you misplaced your JAMB result?

If you inadvertently lost your JAMB result, there is still hope because you can look up “How to retrieve your lost JAMB result” on Google to learn more about what to do.



So, now, we have come to the end of this article.

I trust that you found what you were looking for.

You can either retrieve your SIM from your network service provider if you lost or misplaced it.

If you registered with someone else’s phone number, then you need to visit the nearest JAMB office to change it.

Thank you!

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